HE-UM60AR (CO₂)
Panasonic New Zealand


- 5.2
- COP
- 260 L
- Tank
- 7.5c
- Running Cost/kWh
- 37 dB(A) — library-quiet
- Noise
- CO₂ (R744)
- Refrigerant
- —
- Installed from
Who is it a good fit for?
• Eco-conscious buyers — CO₂ refrigerant (GWP 1) is the lowest possible environmental impact.
• Households of any size — pick 215L, 275L, or 340L to match daily hot water demand.
• Cold-climate homes — Queenstown, Central Otago — operates efficiently down to −10°C with no backup element.
• Noise-sensitive locations — 37 dB(A) is among the quietest heat pump water heaters available.
• Smart-home and solar owners — integrated Wi-Fi plus a PV timer to soak up daytime solar.
Review
Performance & efficiency:
The HE-UM60CR Deluxe is Panasonic's CO₂ hot water heat pump for New Zealand homes, available with a 215L, 275L, or 340L tank to suit different household sizes.
All three share the same 6 kW HE-UM60CR head unit, with a COP of 5.03 at NZ mid-season conditions (19°C ambient / 17°C inlet) — an effective hot water cost of about 6.0c per kWh at standard rates. Panasonic also publishes a COP of 6.1 measured at warmer 32.5°C/21°C conditions.
Features:
- It uses CO₂ (R744) refrigerant: with a GWP of just 1 — the lowest possible — and needs no electric backup element, because CO₂ heat pumps operate efficiently down to −10°C, well below anything NZ throws at them.
- The split design: places the quiet 37 dB(A) outdoor unit away from bedrooms while the tank sits indoors. Input power is 0.96 kW with a heating capacity of 4.83 kW.
- The controller has integrated Wi-Fi: for smart control through the Panasonic Comfort Cloud app, with seven operating modes including off-peak and solar (PV) timers.
Choose the 215L tank for medium households, or step up to 275L or 340L for larger families and higher simultaneous demand.
How the unit works · Panasonic
Panasonic comfort cloud app. · Panasonic
Tank size options available · Panasonic
Supply & service network:
Panasonic is a well established brand with service networks throughout New Zealand.
Specs
HE-UM60AR (CO₂)Cost & efficiency
- Typical installed price
- —
- COP (rated)
- 5.2
- Test conditions
- Ambient 16°C / water 17°C
- Test standard
- AS/NZS 5125:2014
- Eff. cost/kWh
- 7.5c
- Input power
- 1.15 kW
- Heating capacity
- 6 kW
- Household size
- 2–3 people
Hot water performance
- Tank size
- 260 L
- Max temperature
- 67 °C
- Hot water output
- ~400L @ 40°C
- Recovery rate
- Not provided
- Max water pressure
- —
- Tank material
- Stainless steel
- Tank insulation
- Not provided
- Backup element
- —
Installation & dimensions
- System type
- Split unit
- Indoor / outdoor
- Split — compressor outdoor, tank indoor
- Min clearance / space
- See installation manual
- Min space required
- Flexible — split system
- Dimensions (H×W×D mm)
- Outdoor: 672×799×299 / Indoor: Verify (varies by tank)
- Unit weight (empty)
- 46 kg
Climate & environment
- Refrigerant
- CO₂ (R744) (GWP 1)
- Operating range
- -10 °C to 44 °C
- Noise
- 37 dB(A) — library-quiet
- Heating capacity
- 6 kW
Controls & features
- Display type
- —
- Control modes
- Continuous, 9hr Off-Peak, 6hr Off-Peak, 6hr Day, Timer, One-Shot Boost
- Smart / Wi-Fi
- Yes
- Solar PV ready
- Yes
Warranty & support
- Tank warranty
- 7 years
- Parts & labour warranty
- 7 years compressor
- Installer restriction
- Any licensed plumber
- Supplier / brand
- Panasonic New Zealand